Having worked as a Manager and Valuer within a larger company in the area and having considerable experience of the local market, Jo Fox recognised that many clients appreciated a candid approach to the entire house sale process. She identified that clients were looking for a number of things from their estate agent that could only be provided by a truly independent estate agency. Hence Purbeck & Co was formed.

Clients need time to discuss their requirements in a comfortable environment, with, informed and professional staff. Lynn, our administrator and negotiator, offers our clients a wealth of experience in property and life. Lynn is as committed as Jo to the success of Purbeck & Co. You will find all staff working for Purbeck & Co to be informed, committed and professional.

A flexible, open-handed, value for money service is another very important requirement which Jo identified. When our Valuer visits your property, you will not be made to wait for a commission figure to be given while you are assessed, our commission charges are clear we charge 1% + VAT of the price we achieve for your property, on a no sale no fee basis. We also have no minimum contract period, only a 28-day notice period. Historically agents have tied clients to a 4-month minimum contract period. With no complicated affiliations to finance we aim to offer excellent marketing services.

At Purbeck & Co we recognise that the way to achieve success is to ensure the service we offer is based on integrity and excellent customer service.

As with many businesses, as an estate agency grows they are often forced to become much more complex. In-house agenda that are of no relevance to the client, or the sale of their property, make the process of buying or selling a property more complicated than it needs to be. These agendas can be; deciding who introduced a buyer; whether a financial services target has been achieved, or, whether an associated conveyancing company has been introduced.

We have found that the buying and selling process is often a difficult time, clients require more than ever, a service that is clear, straightforward and centred around their requirements.

The complex in-house policies of some estate agencies, means that staff are kept from concentrating on the sale of your property. In doing this, they can alienate potential buyers who have already “run the gauntlet” of the high street estate agents.

Because of the technology available today, and the public’s willingness to embrace it, clients are very often aware of what is available to them, therefore, a heavy-handed sales approach is often unwelcome. If however, a client would appreciate impartial advice, we at Purbeck & Co are happy to recommend independent local services.

By offering a clear cost effective, yet, flexible approach to selling property we hope to offer our clients a service, which, is simply about introducing the best possible buyers to our client’s properties. We endeavour to ensure that all of our staff view each of our properties (subject to our vendors permission). Ensuring potential buyers have relevant information immediately.

We at Purbeck & Co aim to offer a high level of customer care for those wishing to purchase or sell a home. We aim to offer guidance throughout the sale process with useful advice on the conveyancing process and the best way to present your property for sale on our useful Information Page. Our comfortable office has ample parking, providing our clients the opportunity to discuss their property requirements with our staff, at their leisure. If there is anything you wish to know about moving to Stowmarket, Needham Market or the surrounding area, our staff will be happy to help. Many clients will wish to discuss issues such as the local housing market and how best to capitalise on their sale or purchase.

Purchasers may wish to seek advice regarding different villages in the Stowmarket and Needham Market area. Questions such as; is there a gardening club in Haughley? How regularly does the train run between Stowmarket and London Liverpool Street? Which high school catchment area does Great Finborough fall into? How long is the drive between Bacton and Stowmarket? Which villages offer good access to the A14? How frequently do buses run to and from Needham Market and its satellite villages? A list of useful contact details can be found on our useful Information Page.

We at Purbeck & Co feel it is important to ensure all our clients are given the most up to date information possible, helping to ensure the sale of a property goes through smoothly for all involved.

Please feel free to email, telephone or call in to see us.

Jo, Lynn and Team